WATER & SEWER DEPARTMENT
Location: 555 S. Section Street
Mailing Address: P.O. Box 429, Fairhope, Alabama 36533

Dan McCrory, Superintendent, 928-8003
Jay Whitman, Assistant Superintendent, 928-8003
You may also email the water department at waterdept@cofairhope.com

For Billing or Payment inquiries, please click here

Fairhope’s Water Department dates to 1916 when a “modern” steel water tower was installed behind the city hall (now the new Museum of History). Prior to that, from Fairhope’s founding in 1894, residents relied on a town pump located in the middle of the intersection of Fairhope Avenue and Section Street.

Today, Fairhope’s Water Department is the largest supplier of water in Baldwin County, with nearly 15,500 hookups, serving an estimated 45,000 people. The City operates five water towers with 6.6 million gallons of storage and pumps an average of 4.6 million gallons of water a day from ten wells, all drawing from a vast underground aquifer. In 2007, the water department earned a Water Fluoridation Quality Award that recognizes a year of consistent fluoride levels for optimum oral health.

In 2007, the City’s Wastewater Treatment Plant was awarded “Best Operated Plant” in the state in its size category. The Wastewater division maintains and oversees 65 wastewater lift stations and 129 miles of sewer lines.

Annual Water Quality Report
Click here to download a copy of the current water quality report for the City of Fairhope.

COUNTY ROAD 13 AND HWY 104 WATER MAIN IMPROVEMENTS AND SOUTH DRIVE BOOSTER STATION UPGRADE

Download Specifications

Download Plans

FREQUENTLY ASKED QUESTIONS
Q: How can I have my drinking water tested?
A: If you need additional testing of your water there are state certified labs in mobile that can accomplish this.

Q: How do I report a blocked street drain or broken manhole cover?
A: Customer service calls for reporting outages or other services are 7:00 am to 4:00 pm 251-928-8003 after hours call the Fairhope Police dept. at 251-928-2385.

Q: How do I report a broken water line?
A: Customer service calls for reporting outages or other services are 7:00 am to 4:00 pm 251-928-8003 after hours call the Fairhope Police dept. at 251-928-2385.

Q: What is the process for replacing a septic tank with a sewer line?
A: The process is to call The Fairhope Public Utilities,Water & Sewer dept. for personnel help in making sure sewer service is available before hiring any contractors. 251-928-8003